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[Solved] Samsung Galaxy Note 5 Keeps Restarting

Many Samsung Galaxy Note 5 users complain that their phone keeps restarting by itself. Some of the users said their Note 5 randomly auto restart. This is almost the most asked question among Samsung Galaxy Note 5 users. In this article, I will show you the easiest way to fix Samsung Galaxy Note 5 keeps restarting without losing data. We have two parts in this article:

The Reasons of Samsung Galaxy Note 5 Keeps Restarting

There are many reasons can cause the restarting of your Note 5. Here I just list the 4 most common reasons.

  1. 1. Corrupted Firmware/System Caches/Data
    If you update your Android OS or flash a new ROM and then your Galaxy Note 5 start reboot automatically, the corrupted firmware will be the reason.
  2. 2. Third Party Apps
    If your phone stuck in boot loop after installing an app, this application would be the reason. Uninstall it and your Samsung Galaxy Note 5 will be return to normal.
  3. 3. Defective Battery
    Many reports said the defective battery would cause the reboot.
  4. 4. Stuck Power Button
    Your Note 5 will reboot again and again if the power button is stuck. Fix the button and your phone will be back to normal.

How to Fix Samsung Galaxy Note 5 keeps Restarting

During the process of fixing, you may lose the data on your Note 5. So you need to backup all the important data on your Samsung Galaxy Note 5. As you can’t operate your phone normally, you need to use Samsung Data Recovery software to do this. It can scan your Galaxy Note 5 and find all the data on it. You can select and backup any of them on your computer.

Step 1. Confirm the Name and Model of your Samsung Phone

Run this recovery software on your computer and select “Broken Android Phone Data Extraction” option on the main interface. Click “Start” button on the interface.


Connect your Samsung Galaxy Note 5 to your computer via USB cable. This software will detect your phone and connect it. You need to select the name and model of your phone in the drop-down list on the interface and check to agree the disclaimer on the interface. Click “Confirm” button.

confirm name and model

In the next interface, you need to put your phone into Download Mode following the instruction on the interface. After that, click “Start” button. This software will fix your phone and scan it to find all the data on your phone.

scan result

Step 2. Select, Preview and Backup Data on Samsung Galaxy Note 5

There will be a data menu on the left side of the interface after scanning. You can use it to find all the data you want to backup from your Note 5. Select them and preview before backing up them to your computer.

Now you can begin to fix the problem of rebooting randomly on your Samsung Galaxy Note 5.

1. Boot in Safe Mode

If your phone’s auto reboot is caused by apps, you can use this method to fix it easily. In Safe Mode, all the third party apps will be disabled. So if you can use your Note 5 normally in safe mode, the reason of restarting will be the apps. You can uninstall the recently installed applications on your phone to fix this problem. The following guide shows you how to enter safe mode on your Galaxy Note 5.

  1. 1. Turn off your phone. Press and hold the Power button until you see Samsung Logo
  2. 2. Release Power button and press Volume Down button until you see the home interface of your phone. There will be a “safe mode” appear at the lower left side of the screen.

2. Factory Reset

As we all know factory reset will fix almost all the software problem of your phone. Give your Samsung Galaxy Note 5 a factory reset. It will be back to normal if the problem is caused by bad apps or data.

3. Wipe Cache Partition

If the reboot appears after major update or installing new ROM, you can try to delete the cache partition to solve this problem. To do this, you need to enter the recovery mode and select “Wipe Cache Partition”. After that, you can fix the problem easily.

4. Hardware Problem

If you tried all the methods above and this problem still here, you need to take your phone to the nearest repair shop. They will check your Note 5 and see if the restarting is caused by hardware problem. If yes, they can fix the hardware problem.

That’s all for how to fix Samsung Galaxy Note 5 keeps restarting. Remember always backup your important data on your Samsung phone. If there is any problem on your phone, you won’t lose data if you have backup.